Shell in Romulus, MI Open now

Reviews about Shell

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  November 02, 2019, by Amanda Robinson
  Worst gas station ever. The staff is so rude! The pumps are always messing up, and they'll take your money w/o telling you the pump is down. I tried getting gas this morning. Put in my rewards info, swiped my debit card, entered my pin, and waited for the pump to turn on. It took a good 2 min before they turned it on. After pumping I got in my car to leave and an employee came around and took my plate number. When I asked if there was a problem he said I didn't pay. It's pay before you pump, if my card didn't process why turn the pump on? Not to mention if there was an issue with payment they should've told me rather than taking my plate number to call the police when I left. I went in to pay and requested the paper with my plate number. They refused and there was a bit of a yelling match. Already late for work I told them forget it, paid, and left. The older employee kept cussing at me. Even followed me back in the parking lot to continue running his mouth. Save yourself the trouble and get gas anywhere else